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Privacy Policy

A legal disclaimer

07/07/2025
Mind Over Chatter Psychotherapy
www.mindoverchatter.co.uk
 

Who am I

I am a qualified counsellor and Registered Member of the British Association for Counselling and Psychotherapy (BACP). I take your privacy seriously and am committed to protecting the personal information you share with me in line with the UK General Data Protection Regulation (UK GDPR).

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What Information I Collect

I may collect and store the following personal data through this website:

  • Name

  • Email address

  • Phone number

  • Any personal message or information you include in the contact form

  • Website usage data (via cookies or analytics tools, if used)

Note: I do not collect any personal data unless you choose to provide it, such as by completing a contact form or emailing me directly.

 

How I Use Your Data

Your data is used for the following purposes:

  • To respond to your enquiry.

  • To provide information about counselling services if requested.

  • To manage bookings and communication if you choose to work with me.
     

The lawful bases I rely on under UK GDPR include:

  • Consent: When you submit a contact form or request information.

  • Legitimate Interest: To respond to enquiries or manage communication.

  • Contract: When entering into or managing a therapeutic agreement.

    How Your Data Is Stored

Your personal information is securely stored using:

  • Encrypted email (where applicable)

  • Password-protected devices

  • Secure practice management software (Microsoft One Drive)

I only keep your data for as long as necessary for the purposes outlined above. If you do not become a client, your enquiry will be deleted within 3 months.

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​Sharing Your Data

I do not share your personal information with any third parties unless:

  • You give clear consent.

  • I am legally required to do so (e.g. to prevent serious harm or comply with safeguarding laws).
     

Your Rights

You have the right to:

  • Request access to your personal data.

  • Ask for corrections to inaccurate data.

  • Request erasure of your data (in some circumstances).

  • Object to or restrict data processing.

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Cookies and Analytics
This website may use basic cookies or third-party tools (e.g. Google Analytics) to track website usage. You will be notified via a cookie banner if this is active.

 

ICO Registration:
I am registered with the ICO (registration number: ZB934372)

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Contact

If you have any questions or requests related to your data or this policy, please contact me:

Amber D'warte
mindoverchatterinfo@protonmail.com
 

🔄 Updates to This Policy

This policy may be updated from time to time. The current version will always be available on this website, with the date of the most recent update noted at the top.

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